Privacy Policy

1. Introduction

Chimpanion ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered onboarding assistant service.

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Sign up for our newsletter
• Request a demo
• Contact our support team
• Participate in surveys or promotions
• Post content on our forums or community features

This information may include:

• Name
• Email address
• Phone number
• Company name and job title
• Billing information
• User content you provide through our Service

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate our Service. This information does not reveal your specific identity but may include:

• Device and browser information
• IP address
• Operating system
• Browser type and version
• Pages visited and time spent
• Referring website addresses
• Other diagnostic data

2.3 AI Training Data

To improve our AI-powered onboarding assistant, we may collect and analyze interactions between users and our AI system. This helps us enhance the accuracy, relevance, and effectiveness of our Service. This data is anonymized and aggregated whenever possible.

3. How We Use Your Information

We use the information we collect for various business purposes, including to:

• Provide, operate, and maintain our Service
• Improve, personalize, and expand our Service
• Understand and analyze how you use our Service
• Develop new products, services, features, and functionality
• Communicate with you about our Service, updates, and other information
• Process transactions and send related information
• Find and prevent fraud, security breaches, and other harmful activity
• Comply with legal obligations
• Protect our rights, property, and safety, and the rights, property, and safety of others

4. How We Share Your Information

We may share your information in the following situations:

4.1 With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

4.2 With Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

4.3 With Affiliated Companies

We may share your information with our parent company, subsidiaries, joint ventures, or other companies under common control with us.

4.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

4.5 Legal Requirements

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to or restrict processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at privacy@chimpanion.com. We will respond to your request within the timeframe required by applicable law.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised.

For more information about our security practices, please visit our Data Security page.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Children's Privacy

Our Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Chimpanion, Inc.
123 AI Avenue
San Francisco, CA 94103
Email: privacy@chimpanion.com
Phone: +1 (555) 123-4567