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Software Development

How TechGrowth Reduced Onboarding Time by 65%

How TechGrowth Reduced Onboarding Time by 65%

The Challenge

TechGrowth was experiencing rapid expansion, hiring 20-30 new engineers every quarter. Their manual onboarding process was taking up to 4 weeks per employee, creating bottlenecks and delaying project timelines. HR staff were overwhelmed with repetitive questions, and new hires were frustrated by inconsistent information.

Our Solution

TechGrowth implemented Chimpanion's AI onboarding assistant to automate their technical documentation, answer common questions, and provide personalized learning paths for different engineering roles. They integrated Chimpanion with their existing Slack and GitHub workflows to create a seamless experience.

Results

  • Reduced onboarding time from 4 weeks to 10 days (65% reduction)
  • Decreased HR support tickets by 78%
  • Improved new hire satisfaction scores from 6.2/10 to 9.1/10
  • Saved approximately 120 hours of senior engineer mentoring time per quarter
Chimpanion transformed our onboarding from a major pain point to a competitive advantage. New engineers are contributing to production code in days rather than weeks, and our HR team can focus on strategic initiatives instead of answering the same questions repeatedly.

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