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GlobalHealth's Remote Onboarding Revolution

GlobalHealth's Remote Onboarding Revolution

The Challenge

When GlobalHealth shifted to a hybrid work model, their traditional in-person onboarding process broke down. New medical staff across 12 countries were receiving inconsistent training, leading to compliance risks and quality concerns. Cultural integration was particularly challenging for remote employees.

Our Solution

GlobalHealth deployed Chimpanion to create standardized yet personalized onboarding experiences across all locations. They used the platform to deliver regulatory training, facilitate virtual introductions, and provide 24/7 support for international staff in different time zones.

Results

  • Achieved 100% compliance with regulatory training requirements
  • Reduced onboarding costs by $320,000 annually
  • Improved 90-day retention rate from 82% to 94%
  • Decreased time-to-productivity for remote staff by 40%
With staff across multiple countries and time zones, consistent onboarding seemed impossible. Chimpanion solved this by providing personalized support regardless of location or time of day. The cultural integration features have been particularly valuable for helping remote employees feel connected to our mission.

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